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Amy User AdminAmy User Admin 

What means are others using to creating person profiles for candidates who may be computer novices/illiterate, or who might not have easy access to a computer.

Best Answer chosen by Community Manager Siobhan S (iCIMS, Inc.)
Community Manager Siobhan SCommunity Manager Siobhan S (iCIMS, Inc.)
Hi Amy! I'm looking forward to hearing advice from other iCIMS users, but in the meantime I chatted with some of our best practice experts at iCIMS about your question, and they suggested that if you have a simple application process, it's reasonable to expect that even less tech-savvy candidates can provide the basic information needed to apply for a job at your company.

We have historically seen clients have success with setting up a specific Career Portal that only asks for basic contact information (e.g., Name, Email, Phone, Previous Employer) so that they can easily get these candidates attached to jobs and then keep in contact with them (typically by phone for candidates who may not have regular access to email).

We have also seen clients set up kiosk computers or leverage iPads onsite if they have a large candidate population that would have historically been paper application walk-ins.

(Clients also have the option to collect printed resumes, then later scan and email them to your iCIMS Platform using the feature described in the "Adding One or More Candidate(s) via Email Import" section of the following KB article: https://icimshub.force.com/customer/articles/How_To/Creating-a-New-Candidate-Manually-in-the-Platform-or-via-Email-Import.)

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Community Manager Siobhan SCommunity Manager Siobhan S (iCIMS, Inc.)
Hi Amy! I'm looking forward to hearing advice from other iCIMS users, but in the meantime I chatted with some of our best practice experts at iCIMS about your question, and they suggested that if you have a simple application process, it's reasonable to expect that even less tech-savvy candidates can provide the basic information needed to apply for a job at your company.

We have historically seen clients have success with setting up a specific Career Portal that only asks for basic contact information (e.g., Name, Email, Phone, Previous Employer) so that they can easily get these candidates attached to jobs and then keep in contact with them (typically by phone for candidates who may not have regular access to email).

We have also seen clients set up kiosk computers or leverage iPads onsite if they have a large candidate population that would have historically been paper application walk-ins.

(Clients also have the option to collect printed resumes, then later scan and email them to your iCIMS Platform using the feature described in the "Adding One or More Candidate(s) via Email Import" section of the following KB article: https://icimshub.force.com/customer/articles/How_To/Creating-a-New-Candidate-Manually-in-the-Platform-or-via-Email-Import.)
This was selected as the best answer
Amy User AdminAmy User Admin
Hi, Thank you for your response. This is good information which we will consider. To confirm, if we set up a specific Career Portal that only asks for basic contact information to get these candidates attached to jobs, would a resume still be required? I’m not clear about whether we can configure our instance to allow candidates to apply without submitting a resume. Regards, Amy Amy Turner Sr. Manager, HR Operations Cengage Learning 5191 Natorp Blvd., Mason, OH 45040 (o) 513-229-1393 | (e) amy.turner@cengage.com | www.cengage.com
Community Manager Siobhan SCommunity Manager Siobhan S (iCIMS, Inc.)
Hi again! Yes, your organization can configure a Career Portal that does not require candidates to submit resumes.

To do so, you (or another user admin) should access System Configuration, search for "resume", and select the first result. On the subsequent page, select the correct Career Portal from the User Group dropdown to the top left of the page (highlighted below). Then, ensure that the Required checkbox (also highlighted below) is unchecked, and click Save.

An image of System Configuration.