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Welcome to the new iCARE Customer Support Experience

This site is an iCIMS customer's one stop shop for finding the right information quickly and easily. Search our Knowledge Base, attend a Training Webinar, and interact with iCIMS users and experts through our iCARE Community.

The iCARE Community

The iCARE Community is being updated every day! Talk to fellow iCIMS customers in the Customer Sharing & Best Practices group, join Release Readiness to stay on top of all release-related communications, take part in hashtag challenges and much more! Visit the Community today.

16.3 Release: Learn More About Upgrades to Connect

Join iCIMS Business Analyst, Darren Moschella, for an in-depth look at the 16.3 Release Connect features on August 25th, at 2 p.m. ET. Register today!

The 16.3 Release is Here!

Companies are being upgraded to the 16.3 Release this month, which includes dynamic enhancements to both Connect and Recruit, and a new-look login page! If you haven't started using Candidate Job Recommendations yet, read our quick Setup Guide for more information.

Featured & Trending Support Resources:

Training Webinars

Our training team offers Training Webinars to help your company fully understand and utilize the iCIMS Talent Platform. By offering new user training on our core products as well as in-depth looks at system features, our training ensures you have all the resources you need to be a successful iCIMS user.

Register for Training Webinars

Our Training Team offers live courses with multiple date options to fit your scheduling needs. Register to attend one of these free training courses today.

View all training courses