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Welcome to the new iCARE Customer Support Experience

This site is an iCIMS customer's one stop shop for finding the right information quickly and easily. Search our Knowledge Base, attend a Training Webinar, and interact with iCIMS users and experts through our iCARE Community.

The iCARE Community

Introducing the iCARE Community, a hub for customers to interact with one another through Forums, and Answers.

Innovating for the Future

Innovation plays an essential role in executing on our promise on a customer experience second to none. We’ve been hard at work over the last few months to bring you truly innovative solutions in key areas of the business that directly impact your operations. Watch this video to learn more.

Prepare for 16.3 With The Job Recommendation Setup Guide

The 16.3 Release includes the Candidate Job Recommendation feature, which will help you engage passive candidates with automated job digests that match their talent pools and interests. Some changes are required, so make sure to read the setup documentation.

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Training Webinars

Our training team offers Training Webinars to help your company fully understand and utilize the iCIMS Talent Platform. By offering new user training on our core products as well as in-depth looks at system features, our training ensures you have all the resources you need to be a successful iCIMS user.

Register for Training Webinars

Our Training Team offers live courses with multiple date options to fit your scheduling needs. Register to attend one of these free training courses today.

View all training courses